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FREQUENTLY ASKED QUESTIONS
Will I receive the same product that I see in the picture?
The short answer is Yes! We custom craft every single item in our shop. From making it to posting it on our website!
Where can I view my sales receipt?
Once you have successfully made a purchase, we’ll be sending a confirmation email to you. And that will be your sales receipt as well!
How can I return an item?
As long as you receive the item for no longer than 14 days. Simply go to our email and ask for a return. We will provide you a instruction of how to ship it back to us and get your money back! You can also view out Return Policy for more details.
Will you restock item indicated as "out of stock"?
Yes. Usually “out of stock” items will not be purchasable for about a month because it takes time to manufacture within our company since we made everything by ourselves. But don’t worry, we will get it back on our website as soon as possible!
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Do you have questions about how we can help your company?
Send us an email and we’ll get in touch shortly.
WHAT OUR CLIENTS SAY
I Ordered two anime caps, one for myself and one for my sister. Love this cap; it is considerably cuter face-to-face and highly complimenting. Likewise, it showed up significantly earlier than anticipated! I'm happy I chose to get it. Indeed, it is an extraordinary buy for any experience time fun!
I have an all-around fixation on "anime caps" and saw this and required it. This is a high-quality item. The stitching is vibrant, the black is exceptionally dark—perfect for me—and there are no loose threads, as is sometimes the case with other embroidered hats. Since I got it, I've been wearing it almost every day because the fabric is soft and comfortable instead of stiff like some others. Strongly recommended.
It was fantastic that the hat arrived two days earlier than anticipated. The cap is exceptionally stylish with a printed anime, possibly one of the best caps in my assortment. Indeed, even though it's essential, it's a stiller cap!
I purchased the white one, which surpassed assumptions regarding quality and weaving. I anticipate purchasing something else for companions; everybody loves it. At the point when I wear it out, I get lots of praise! 10/10.
Beautiful cap with excellent quality and image printing. It arrived in my country in one week. I would recommend the seller and the product, and I'm delighted.
Incredible cap! Weaving was fabulous, showed up rapidly, and was sent in safe bundling. It was delightful. I 100 percent recommend the Ninki Collect website. I love this cap. It's precisely similar to searches in the photographs, and I got it faster than I anticipated. I'm incredibly content with my buy.